Our Customers

What our clients say:

"Quest’s Q-Guard tool is a key part of our anti-fraud strategy. We were one of the first lenders to integrate
Q-Guard into our business and during this time, it has become a key component of our armoury towards fighting fraud."
Andrew Carter, Nationwide

"At Santander, we have worked with Quest for many years to take advantage of the end-to-end mortgage valuation tools they provide. All valuation instructions for Santander are handled via Quest systems."
David Gilchrist, Chief Surveyor

"In the panel management process we are working well with Quest. What is particularly appealing is that we are able to adapt the system so it fits our particular needs. Having worked with the technology over the years, we have always found it to be reliable, and in our fast paced industry, this is vital."

Ross Bowen, Managing Director

"We have been working in partnership with Quest for many years. The team are always on hand when we need them, they constantly provide new ideas on how we can streamline our business processes and ultimately, they are a valued business partner. Quest is the de-facto IT provider in the industry and as long as they continue to invest in their technology, as they have done over the years, we will continue to be a very happy customer."

Paul Latham, Deputy CEO

"Quest gives us the flexibility to set up tailored MI programs delivering the right information with ease. This serves our business well and allows us to make key decisions with the comfort of full information without delay. The ease of interrogation and user experience is currently unmatched by competitive technology."

Lloyd Jones, Head of Professional Services

"With surveyors working out of over 160 locations across the country, it is vital that we have a technology infrastructure to fully manage the valuation processes that is flexible and offers a straightforward pricing model. Quest suits our needs perfectly by providing the appropriate connectivity between our clients and surveyors to support mortgage lenders’ requirements. The technology streamlines the instructing, progress updating, reporting and accounting processes as well as facilitating our internal management processes. Quest Associates have been helpful and innovative in creating links to satellite offices and smaller clients as well helping us integrate the system with our accounting software. Ultimately this efficient and reliable service saves a lot of time, effort and cost."
Robert Bryant Pearson, Chief Executive

"Colleys recently moved all the administration of valuations and surveys from 55 local offices to a central site. We relied on Quest to support this significant change programme and they delivered solutions that worked, on time and within budget. Quest understands our needs and work in partnership with us to help constantly improve our efficiency and customer service."

Brian Abram, Managing Director

"One of the strengths of Quest’s technology is that you are in complete control of the core data and can therefore manage your panel and your pricing without the need to involve a third party. In addition, with the powerful report writer, you can create bespoke reports enabling you to access valuable management information as and when you need it. This flexibility is a key feature when managing our clients’ expectations."

Marcus Radcliffe, Managing Director

"We are fully focused on responsible lending and so our business model is very straightforward as a result: we are not involved in any high-risk banking activities or the marketing of any exotic financial products, which have caused problems for so many financial institutions in the past. We have also put prudent risk measures in place to ensure we keep ahead of the curve when it comes to financial crime management."

Charles Haresnape, Managing Director of Residential Mortgages.